Giving to Yale

Program Manager, Major Gifts

Articulate an overall vision and strategic direction for a team of program coordinators and ensure a high-level of support for the director of major gifts and the major gift officers with an emphasis on written briefing materials, proposal development, special events, correspondence, stewardship and volunteer support. Successful candidate will have strong management skills, excellent organizational skills, and the ability to create and edit written material.

Essential duties

  1. Oversees work flow and ensures equal distribution and timely completion of work. Initiates, develops and oversees projects that forward the unit’s goals. Reports on program coordinator team productivity. 
  2. Meets regularly with program coordinator staff and conducts semi-annual and annual reviews.
  3. Sets and maintains quality standards for all written materials provided by and for the specific fundraising unit. 
  4. Innovates and develops best practices in line with changing departmental needs.
  5. Provides oversight and directions for events, including any necessary volunteer support and follow up.
  6. Serves as a resource to the unit director in managing her/his prospect portfolio, including regularly-scheduled meetings to document all initiatives with the donors/prospects assigned to her/him.
  7. Devises and implements plans for regular communication with prospects that may be unassigned during staffing transitions.
  8. Participates in training of new and current gift officers and administrative staff to ensure a comprehensive understanding of the resources and procedures within the unit.
  9. Hires and directly supervises unit’s student employees, including training and coordination of project assignments.
  10. Keeps abreast of university events and disseminates university information to team members as it becomes available.
  11. May perform other duties as assigned.

Skills and abilities

  1. Ability to supervise staff with varying experience and expertise. Familiarity with management in a union environment. Ability to interact in a professional manner with high level administrators and donors. Ability to maintain confidentiality.
  2. Excellent verbal and written communication skills and strong attention to detail.
  3. Strong computer skills, including demonstrated proficiency using Excel and database systems to produce reports and other analysis.
  4. Strong organizational and problem solving skills; ability to initiate and apply creative solutions.
  5. Ability to prioritize work, multi-task and meet deadlines. Ability to work well, both independently and as part of a diverse team.

Required education and experience

  • Bachelor's degree and two years of related experience with two years supervisory experience or equivalent combination of experience and education.

Preferred education and experience

  • Professionalism, maturity, and an understanding of the often confidential nature of fundraising.