Assistant Program Coordinator, Annual Giving
Working with considerable independence and exercising discretion in establishing priorities, provide high-level administrative and fundraising support to the director of the Yale College Alumni Fund and other members of the Alumni Fund team. The development coordinator for Annual Giving is responsible for a range of activities that include: assist with the development of solicitation/cultivation strategies and solicitation materials; draft and/or assist with a range of communications including responses to gift inquiries; proofread and edit materials for grammatical and factual accuracy; participate in the development/execution of giving initiatives, including mail solicitations, campaign preparations, event and volunteer training planning and support, gift tracking, and communications/marketing support; directly correspond with/respond to volunteers, prospects, and donors; conduct on-going research related to individual giving history and volunteer activities; ensure the accuracy of all information relayed to alumni as well as the accuracy of data on the university and departmental databases; organize and execute both hard-copy and on-line mailings to various constituencies, in addition to assisting with other major and often complex projects; design, develop and produce ad hoc reports and analyses by assimilating data from primary databases and other sources to support fundraising programs; identify changes that need to be made to databases to support requirements for reporting and analysis; work closely with Support Services to implement them; coordinate special events to ensure their timely and successful completion; make calls to prospects and volunteers to confirm information, attendance, etc.; respond to phone calls, email and mail; provide initial response and follow-up to inquiries and issues as needed; and undertake other projects upon request of the director or other members of the Alumni Fund team.
The principal responsibilities listed below are generic in nature. Applicants will find the detailed responsibilities listed in this position focus to be most relevant to the position.
- Drafts a variety of written materials, including detailed individual prospect briefings and gift indentures, proposals in support of specific university initiatives and internal and external correspondence that conforms to the style and voice of the sender.
- Coordinates research on individual donors and the history and status of gift commitments as needed by gift officers and other university officials. Ensures the accuracy of gift acknowledgments and all information communicated to donors and prospects.
- Prepares reports on prospect pool summarizing giving, status, affiliation, and other data points, as needed.
- Assists in the coordination of special events, including dedications, donor recognition events, and celebration of special initiatives to ensure timely and successful completion of the proceedings.
- Designs and produces ad hoc reports based on data extracted from primary databases to support fund raising programs.
- Oversees stewardship functions to ensure that donors receive ongoing communication regarding the benefits of their gifts to Yale.
- Supports fundraising directors and gift officers in a range of additional activities related to the university’s development effort, as needed.
- May perform other duties as assigned.
Skills and abilities
- Exceptional communication skills with special emphasis on advanced writing ability and editing. Ability to communicate effectively with top-level donors and senior Yale administrators. Writing sample requested at time of interview.
- Demonstrated organizational and research abilities with strong attention to detail, including analyzing large volumes of information from disparate sources and synthesizing it in a cogent and concise form.
- Advanced proficiency with MS Word, Excel, database software and reporting, and the ability to conduct data analysis and work with financial information. Knowledge of PowerPoint and Adobe Acrobat.
- Demonstrated ability to prioritize work, manage multiple tasks, and meet deadlines in a time-constrained environment. Ability to initiate and complete tasks with minimal supervision.
- Professionalism, maturity, and an ability to work with confidential information. Must be able to travel out of state on occasion.
Preferred education and experience
Experience in a university setting or with development work, undergraduate degree, familiarity with Yale.